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Nearly a Third of White-Collar Workers Have Tried ChatGPT or Other AI Programs, According to a New Survey

Some early adopters are already experimenting with the generative AI program ChatGPT at the office. In seconds, consultants are conjuring decks and memos, marketers are cranking out fresh copy and software engineers are debugging code.

Almost 30% of the nearly 4,500 professionals surveyed this month by Fishbowl, a social platform owned by employer review site Glassdoor, said that they’ve already used OpenAI’s ChatGPT or another artificial intelligence program in their work. Respondents include employees at Amazon, Bank of America, JPMorgan, Google, Twitter and Meta. The chatbot uses generative AI to spit out human-like responses to prompts in seconds, but because it’s been trained on information publicly available from the internet, books and Wikipedia, the answers aren’t always accurate.

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Read More: Exclusive: OpenAI Used Kenyan Workers on Less Than $2 Per Hour to Make ChatGPT Less Toxic

While ChatGPT set certain corners of the internet ablaze when it launched for public use in November, awareness is still filtering out to the broader public. Experts anticipate that this kind of AI will be transformative: ChatGPT will become the “calculator for writing,” says one top Stanford University economist. Microsoft is in talks with OpenAI about investing as much as $10 billion. The software giant is also looking to integrate GPT, the language model that underlies ChatGPT, into its widely-used Teams and Office software. If that happens, AI tech may very well be brought into the mainstream.

Marketing professionals have been particularly keen to test-drive the tool: 37% said they’ve used AI at work. Tech workers weren’t far behind, at 35%. Consultants followed with 30%. Many are using the technology to draft emails, generate ideas, write and troubleshoot bits of code and summarize research or meeting notes.

CEOs are using ChatGPT to brainstorm and compose their emails, too. “Anybody who doesn’t use this will shortly be at a severe disadvantage. Like, shortly. Like, very soon,” said Jeff Maggioncalda, chief executive of online learning platform Coursera told CNN. “I’m just thinking about my cognitive ability with this tool. Versus before, it’s a lot higher, and my efficiency and productivity is way higher.”

The speed and versatility of the tool has dazzled many users. “I discovered ChatGPT about a month ago,” one person who identified themselves as a chief executive officer posted on FishBowl. “I use it every day. It has changed my life. And my staffing plan for 2023.”

Some are even leaning on it as a crutch: One newly hired product manager at a fintech firm asked for advice on FishBowl, saying they were “100% lost” in their new role. “Fake it till you make it like you did the interview. When in doubt, ask ChatGPT,” came the reply.

Amid the excitement, researchers have sounded notes of caution.

While much of the anxiety has concentrated on what ChatGPT means in education — New York City public schools have banned its use — experts say companies need to think through their policies for the new tool sooner rather than later. If they don’t, they risk some of the pitfalls ChatGPT and other AI models can introduce, like factual errors, copyright infringement and leaks of sensitive company information.

Read More: AI Chatbots Are Getting Better. But an Interview With ChatGPT Reveals Their Limits

The tech is here to stay, though, and will likely become ever-more pervasive. Many AI-assisted programs already exist, and with OpenAI set to release the API, or application programming interface, the number of specialized applications built on the tool will multiply.

While some professionals aren’t sold on the practicality of the use cases or quality of the output, others are convinced workers are only a few years away from being supplanted by the technology. “If ChatGPT starts making slides, I am done for,” one Deloitte employee wrote. (“Sorry bro… Already exists,” two others wrote back.)

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As Netflix co-founder pulls back, can CEOs preserve the “Netflix Way?“

2023-01-20T04:17:13Z

Reed Hastings, founder and Co-C.E.O. of Netflix, arrives at the DealBook Summit in New York City, U.S., November 30, 2022. REUTERS/David ‘Dee’ Delgado

In his book “No Rules Rules”, Netflix co-founder Reed Hastings described a moment in 2001 when venture capital had dried up, forcing the company to lay off staff and retain only the highest performers. Hastings was surprised to find both morale and performance improved.

“This was my road to Damascus experience, a turning point in my understanding of the role of talent density in organizations,” Hastings wrote. “The lessons we learned became the foundation of much that has led to Netflix’s success.”

After Hastings stepped down as CEO on Thursday, Netflix’s new co-leaders – Ted Sarandos and Greg Peters – will be charged with maintaining a culture that has become a Silicon Valley standout. At the same time they must keep the company growing in a weak economy while facing growing competition.

Hastings credits the company’s culture of internal transparency and innovation, which endows top-performers with unusual autonomy, for Netflix’s success. A 125-page slide-deck that describes its culture has been downloaded 17 million times.

“This is a big psychological change for Netflix,” said Neil Saunders, managing director of GlobalData. “With Hastings remaining as chairman, his expertise will still be available to the company. However, there is a small risk that the culture of the company could change and become more cautious, especially as economic uncertainty persists.”

Netflix lost customers in the first half of 2022. It returned to growth in the second half.

Longtime content chief and co-chief executive Sarandos and former chief operating officer Peters will share CEO responsibilities, taking charge of a company still grappling with slowing subscriber growth in its largest market, the United States, amid intense competition from rival streaming services.

Hastings said in a blog post that the two had complementary skill sets of understanding entertainment and technology and that the company would grow faster with them as co-CEOs.

Peters said on Thursday that the pair planned to forge ahead using Hastings’s playbook and had no major changes to announce.

“There’s no big strategy shifts or big culture shifts,” he said in a post-earnings video interview with an analyst.

Sarandos and Peters will be charged with containing costs while continuing to churn out the hit movies and series that attract and retain subscribers. They’ll also need to find new sources of revenue, including in video games — where Netflix will confront established rivals.

“Incoming co-CEO Greg Peters will have a number of major decisions on his plate,” said Jamie Lumley, analyst at Third Bridge.

Veteran media analyst Richard Greenfield of LightShed Ventures said Hastings, whose company upended Hollywood’s conventions, had bested the entertainment industry once again — in terms of managing succession.

“Most media companies have done a relatively poor job of management transition,” said Greenfield. “This appears to be Reed creating a very elegant approach to management transition.”

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JPMorgan, Standard Chartered win approval to expand in China

2023-01-20T03:54:46Z

JPMorgan (JPM.N) and Standard Chartered won Chinese regulatory approval on Thursday to expand operations in China as it encourages expansion by foreign companies after lifting its restrictive COVID-19 policies.

China is speeding up the process of granting permission to foreign institutions to boost the confidence of overseas investors as part of efforts to revive its economy battered by the COVID measures, which were scrapped last month.

JPMorgan’s asset management arm will be allowed to take full ownership of China International Fund Management Co. (CIFM), in which it holds a 49% stake, the China Securities Regulatory Commission (CSRC) said.

The approval came more than two years after the U.S. bank had applied to buy out CIFM, in 2020.

JPMorgan Asset Management (JPMAM) said that CIFM, which overseas client assets of roughly 170 billion yuan ($25.10 billion), would be integrated into its global operating model.

“Our strategic goal is to significantly grow JPMAM China to become the leading foreign asset manager in China and contribute to JPMAM becoming the leading manager of China assets to global investors,” Dan Watkins, its Asia Pacific chief executive officer, said in a statement.

“Symbolically it’s very important, given both the size of the deal, and also the fact that China is meant to be one of JPMorgan’s primary growth engines moving forward,” said Peter Alexander, managing director of fund consultancy Z-Ben Advisors, which estimates the deal to be worth about $1 billion.

Also on Thursday, British bank Standard Chartered (STAN.L) won an approval to set up a new securities brokerage unit in China, the CSRC said.

Chinese regulators and government officials were preoccupied with the zero-COVID policy in 2022, and preparation for October’s 20th Communist Party Congress, but approvals granted to foreign institutions have recently picked up pace, Z-Ben’s Alexander said.

The CSRC gave a green light to Schroders(SDR.L) on Jan. 13, allowing the British asset manager to expand its footprint in China by setting up a mutual fund unit.

Canada’s Manulife Financial Corp (MFC.TO) in November received regulatory approval to take full control of its Chinese mutual fund venture. The same month, U.S. asset manager Neuberger Berman won approval to set up a fund unit in China.

JPMorgan said that CIFM would be operating under the JPMAM brand and its China private fund unit would also be integrated into JPMAM China as it consolidates onshore operations.

Watkins said that integrating CIFM’s domestic expertise with JPMorgan’s resources and global scale “creates powerful momentum”.

($1 = 6.7738 Chinese yuan renminbi)

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A JPMorgan logo is seen in New York City, U.S., January 10, 2017. REUTERS/Stephanie Keith/

The Standard Chartered bank logo is seen at their headquarters in London, Britain, July 26, 2022. REUTERS/Peter Nicholls
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Google vows to cooperate with India antitrust authority after Android ruling

2023-01-20T04:15:17Z

A view of the main lobby of building BV200, during a tour of Google’s new Bay View Campus in Mountain View, California, U.S. May 16, 2022. REUTERS/Peter DaSilva

Google (GOOGL.O) said on Friday it will cooperate with India’s competition authority after the country’s top court upheld an antitrust order forcing the U.S. firm to change how it markets its popular Android platform.

The Competition Commission of India (CCI) ruled in October that Google, owned by Alphabet Inc (GOOGL.O), exploited its dominant position in Android and told it to remove restrictions on device makers, including those related to pre-installation of apps and ensuring exclusivity of its search. It also fined Google $161 million.

On Thursday, Google lost a challenge in the Supreme Court to block the directives, getting seven days to comply.

“We remain committed to our users and partners and will cooperate with the CCI on the way forward,” a Google spokesperson said in a statement to Reuters, without explaining the steps it could take.

“We are reviewing the details of yesterday’s decision which is limited to interim relief and did not decide the merits of our appeal,” Google said, adding that it would continue to pursue its legal challenge to the Android decision.

India’s highest court has said a lower tribunal – where Google first challenged the Android directives – can continue to hear the company’s appeal and must rule by March 31.

About 97% of 600 million smartphones in India run on Android, according to Counterpoint Research estimates. Apple (AAPL.O) has just a 3% share.

Hoping to block the implementation of the CCI directives, Google had challenged the CCI order in the Supreme Court by warning it could stall the growth of the Android ecosystem. It also said it would be forced to alter arrangements with more than 1,100 device manufacturers and thousands of app developers if the directives kick in.

Google has been concerned about India’s decision as the steps are seen as more sweeping than those imposed in the European Commission’s 2018 ruling. There it was fined for putting in place what the Commission called unlawful restrictions on Android mobile device makers. Google is still challenging the record $4.3 billion fine in that case.

In Europe, Google made changes later including letting Android device users pick their default search engine and said device makers will be able to license the Google mobile application suite separately from the Google Search App or the Chrome browser.

Some analysts say Google will now need to make similar changes in India to comply with directives.

Faisal Kawoosa, founder of Indian research firm Techarc, said Google may have to consider other business models such as charging an upfront fee to startups to provide access to the Android platform and its Play Store.

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South Korea fire spurs evacuation of 500 from shanty town

2023-01-20T04:18:16Z

Around 500 people were evacuated on Friday after fire broke out in a shanty town in the South Korean capital Seoul, fire authorities said.

About 500 people were evacuated on Friday after fire broke out in a shanty town in the South Korean capital, Seoul, burning down some 60 houses, fire authorities said.

The fire erupted at 6:27 a.m. (0927 GMT) in Guryong Village in southern Seoul, which is home to more than 660 households, and was extinguished about five hours later.

Roughly 60 homes in the 2,700-square-meter (29,000-square-foot) area have been destroyed, fire officials said, with about 600 firefighters, police officers and troops as well as 10 helicopters dispatched to contain the blaze. No casualties have been reported so far.

President Yoon Suk-yeol, who is in Switzerland at the World Economic Forum, called for all-out efforts to minimise the damage and mobilise all available firefighters and equipment, his spokeswoman Kim Eun-hye said.

Interior Minister Lee Sang-min also instructed officials to prevent secondary damage and protect residents in nearby areas, the ministry said.

One of the last remaining slums, the village is a symbol of inequality in Asia’s fourth-largest economy just next to the flashy, affluent district of Gangnam.

The area has also been prone to fires, floods and other disasters, with many homes built using cardboard and wood, and residents exposed to safety and health issues.

The government had unveiled plans for redevelopment and relocation after a huge fire in late 2014, but those efforts have made little progress amid a decades-long tug of war between landowners, residents and authorities.

Seoul, Gangnam district and state-run developers have also been at odds over how to compensate the owners of the property and whether the residents, most of whom were living there illegally, are entitled to government support for relocation and housing.

The Seoul city government said Mayor Oh Se-hoon visited the village and asked officials to draw up measures to relocate families affected by the fire.

Related Galleries:

Smoke rises from a fire at Guryong village, the last slum in the glitzy Gangnam district, in Seoul, South Korea, January 20, 2023. Yonhap via REUTERS

Residents receive help near the site of a fire at Guryong village, the last slum in the glitzy Gangnam district, in Seoul, South Korea, January 20, 2023. REUTERS/Kim Hong-Ji

Firefighters walk on the roof of a shed at the site of a fire at Guryong village, the last slum in the glitzy Gangnam district, in Seoul, South Korea, January 20, 2023. REUTERS/Kim Hong-Ji

A helicopter arrives to splash water at the site of a fire at Guryong village, the last slum in the glitzy Gangnam district, in Seoul, South Korea, January 20, 2023. REUTERS/Kim Hong-Ji
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China’s video game makers come in from the cold as crackdown eases

2023-01-20T03:54:14Z

China’s end to a sweeping crackdown on its video games market is expected to breathe life back into the battered industry this year, but remaining restrictions on some content and economic headwinds will limit the extent of the recovery.

Beijing’s tough curbs in 2021 laid waste to the once-booming industry, shaving over half of the market value of sector leaders like Tencent Holdings (0700.HK) and NetEase Inc (9999.HK) and shrinking the world’s biggest gaming market for the first time.

Shares of Tencent, the world’s largest gaming company, and NetEase rose this week after China’s video games regulator granted the first gaming licences in 2023, the latest sign that the clampdown is ending.

Analysts expect China to approve between 800 and 900 games this year, potentially more, topping the 512 titles released in 2022 and 755 in 2022. Between August 2021 and March 2022, no titles were approved.

“We believe the approvals indicate a more benign regulatory environment for the China gaming industry,” JP Morgan analysts wrote in a note on Wednesday. “With rich game supply, we are more positive on overall online game market growth during Chinese New Year, a traditional strong season for the China online game market.”

The crackdown was aimed at curbing gaming addiction among youth and purging content the government did not approve of, with companies asked to delete content that was violent, deemed to celebrate wealth or foster the worship of celebrities.

That sent game sales in China tumbling more than 10% to 269.5 billion yuan ($40.1 billion) in 2022, the first decline since figures became available in 2003, according to a report by CNG, a government-backed industry data firm.

In November last year, Tencent, the world’s biggest gaming company, reported its domestic gaming revenue shrank 7% in the third quarter. Its overall gaming revenue fell 4.45%.

Shares of Tencent, China’s most valuable company, dropped 24.7% in 2022 but have risen 21% so far this year, recouping nearly all of last year’s losses. NetEase’s Hong Kong stock, which dropped 27.3% in 2022, is up 21.4% this year.

Tencent and NetEase did not respond to request for comment.

Also providing investors some cause for hope are the larger budgets of the games now being approved, a sign publishers are willing to invest more in the improving regulatory environment.

Since December, titles such as Tencent’s Valorant, NetEase’s Justice Mobile and miHoYo’s Honkai: Star Rail have been granted licenses, the biggest ticket items since August 2021.

In December, Chinese regulators approved 44 foreign games, the first to be given the green light in 18 months and widely seen as the last regulatory hurdle to be removed, inspiring hope for foreign developers to re-enter China again.

Citi analysts said if approval announcements normalise further, more games will potentially be approved than their current forecast of between 800 and 900 licences.

“Among the gaming studios, we see higher upside risks on game revenue rebound for Tencent,” they added.

That said, some regulatory restrictions imposed by Beijing are here to stay. Most notably, in September 2021, China banned under-18s from playing games for more than three hours a week, a rule that has forced Tencent and its peers to give up targeting youth gamers.

Tencent said in November the total time under-18s spent on its games had plunged 92%.

For the upcoming Lunar New Year holiday, Tencent and NetEase have implemented rules to limit under-18s from playing games for more hours than legally allowed, in line with recent practice for other major holidays.

Strict control on game content will also remain, barring popular but violent games such as Grand Theft Auto from entering China.

Whether the gaming market can return to form also depends on the recovery of the Chinese economy, which has been thumped by a surge in COVID infections.

Citi analysts said the unprecedented game sales decline last year was also likely due to mobile gamers remaining “more price-sensitive on discretionary entertainment spending amid a weak” macro economic environment.

However, data shows China’s total gamer population remains stable, slipping just 0.33% in 2022 from 2021 to 664 million.

“In 2023, China’s online gaming will get back to growth, but (it won’t be) huge at all,” Chenyu Cui, an analyst at research firm Omdia said. “Growth will be slow and gradual.”

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The Tencent Games logo is seen on its game on a mobile phone in this illustration picture taken August 3, 2021. REUTERS/Florence Lo/Illustration

View of a video game store following a COVID-19 outbreak in Shanghai, China October 23, 2022. REUTERS/Aly Song/File Photo
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More than half of US workers want to quit their jobs in 2023, a new survey shows

resignation letterAn overwhelming number of professionals feel confident about their job prospects in 2023, according to a LinkedIn survey.

Pattanaphong Khuankaew / EyeEm/Getty Images

  • 61% of US employees are considering handing in their resignations in 2023, according to a LinkedIn survey.
  • While half of the respondents are fearful of layoffs, 95% of them are confident about their career prospects.
  • A near record high of 4.2 million US workers left their jobs voluntarily in November 2022.

The Great Resignation isn’t quite done yet.

Despite recent massive layoffs at high-profile companies and fears of a global recession, about 61% of American workers are thinking about quitting in 2023, per LinkedIn, which conducted a survey in December polling over 2,000 workers in the US.

And not surprisingly, younger workers are mostly likely to hand in their notices.

About three-quarters, or 72%, of the Gen Z are thinking about quitting, while two-thirds, or 66% of millennials are also considering such a move, LinkedIn told Insider. In contrast, just about half, or 55%, of the Gen X and one-third, or 30%, of Baby Boomers are thinking of putting in their papers. 

The survey also found an overwhelming 95% of professionals feel confident about their career prospects in the 2023, wrote Catherine Fisher, LinkedIn’s vice president for integrated data and consumer communications, in a Wednesday post. That’s even though half of the survey respondents are afraid of layoffs.

“This confidence is showing up in the majority of people asking for raises or looking for their next job,” wrote Fisher. That’s because employees are have come to realize “jobs come and go, but their careers are here to stay,” she added. Fisher also advised people to focus on the “long game” of building a career, rather than being fixated on their current jobs.

Latest data from the Bureau of Labor Statistics shows 4.2 million employees left their positions voluntarily in November 2022 — near a record high of 4.53 million in November 2021.

And despite high-profile tech layoffs, the US labor market remains robust, as smaller firms continue hiring, Insider’s Jennifer Ortakales Dawkins and Madison Hoff reported on January 15.

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Trump, lawyers sanctioned nearly $1 million for “political“ lawsuit vs Clinton

2023-01-20T03:35:57Z

Former U.S. Secretary of State Hillary Clinton takes part in the Women for Women International Luncheon in New York, U.S., May 2, 2017. REUTERS/Brendan McDermid

A federal judge on Thursday ordered former U.S. President Donald Trump and his attorneys to pay more than $937,000 in sanctions for suing former Secretary of State Hillary Clinton over claims the 2016 presidential election was rigged.

U.S. District Judge John Middlebrooks, who threw out Trump’s lawsuit in September, said the sanctions were warranted because the former president had exhibited a pattern of misusing the courts to further his political agenda.

“This case should never have been brought. Its inadequacy as a legal claim was evident from the start. No reasonable lawyer would have filed it. Intended for a political purpose, none

of the counts of the amended complaint stated a cognizable legal claim,” Middlebrooks wrote in the 45-page written ruling.

Representatives for Trump and his lead attorney in the case, Alina Habba, could not be reached for comment by Reuters on Thursday evening.

Trump sued Clinton, the 2016 Democratic presidential nominee, claiming that she and other Democrats sought to rig that election by falsely accusing his campaign of links to Russia. read more

Middlebrooks, who was appointed to the bench by President Bill Clinton in 1997, dismissed the case in September, calling the lawsuit “a two-hundred-page political manifesto outlining his grievances against those that have opposed him.”

Trump, a Republican, sought re-election in 2020 but was defeated by Democrat Joe Biden, after which he repeatedly made false claims blaming widespead voting fraud for his loss.

He has launched a run for the 2024 presidential election, setting up a potential rematch against Biden.

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CIA chief told Zelenskyy in secret meeting that vital aid fueling Ukraine’s fight could become harder to obtain: report

Split screen photo of Ukrainian President Volodymyr Zelenskyy and CIA Director William Burns.Ukrainian President Volodymyr Zelenskyy and CIA Director William Burns.

Yan Dobronosov/Global Images Ukraine via Getty Images and Kevin Dietsch/Getty Images

  • CIA Director William Burns told Zelenskyy that further US aid to Ukraine could be hard to obtain.
  • The two met in secret in Kyiv earlier this month to discuss the war, The Washington Post reported. 
  • Their meeting comes as Russia launches an aggressive assault in the east of Ukraine. 

During a secret meeting in Kyiv with CIA Director William Burns earlier this month, Ukrainian President Volodymyr Zelenskyy was especially focused on the prospect of future US assistance in the ongoing war effort and whether or not Republican lawmakers in the House will continue to provide spending, according to The Washington Post. 

Anonymous sources told the outlet that Burns traveled to the Ukrainian capital at the end of last week to meet with Zelenskyy and discuss the agency’s forecast of Russia’s imminent military plans. The visit comes nearly one year after Russia launched an unprovoked war in Ukraine in February 2022.

Burns’ trip coincides with mounting casualties on both sides as a Russian assault in the east has forced Ukraine to respond while it simultaneously tried to conserve weapons and bodies for a future counteroffensive. 

During the Kyiv meeting last week, Zelenskyy and his senior intelligence officials were most concerned about ongoing US aid, sources told The Post, asking Burns how long Ukraine could expect the assistance to continue in the aftermath of Republicans taking control of the House and diminishing support for the war among the US electorate.

Burns reportedly responded by acknowledging that additional aid will likely become harder to obtain in the future, according to the newspaper, while still emphasizing the weight of the current fight on the battlefield. 

Neither the CIA nor the State Department immediately responded to Insider’s request for comment. 

Despite the uncertain nature of ongoing assistance, Zelenskyy left his meeting with Burns assured that the Biden administration remains supportive of Ukraine’s plight, The Post reported, citing people familiar with the gathering.

The $45 billion aid package that Congress approved for Ukraine in December is expected to last through July or August, Zelenskyy said, according to the outlet, but questions remain around whether Congress would consider passing another such package.

Many Republican lawmakers have rallied for less spending toward the foreign war, and the party took control of the House of Representatives earlier this month. 

CIA Director Burns has forged a reliable relationship with Zelenskyy in the 11 months since war broke out, secretly visiting the country in October, where he shared intelligence with Ukrainian officials in a show of US support for the country. 

Burns also met with Zelenskyy in secret right before the Russian invasion last year, sharing important intelligence that indicated the Russians were plotting to assassinate the Ukrainian president, Chris Whipple reported in his forthcoming book, “The Fight of His Life: Inside Joe Biden’s White House.”

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Krejcikova 1st to advance to Australian Open’s 4th round

MELBOURNE, Australia (AP) — Barbora Krejcikova has become the first player to advance to the fourth round at the Australian Open this year after a 6-2, 6-3 win over Anhelina Kalinina to open play Friday at Rod Laver Arena.

The 20th-seeded Czech player won the first five games of the match and dominated her Ukrainian opponent. Krejcikova has not dropped a set in three matches.

“I was happy that I was able to put all of them under my belt, there were some close games,” the 2021 French Open champion said of her early lead. “From there I tried to stay aggressive.”

Later on the fifth day, third-seeded Stefanos Tsitsipas will have added motivation to advance and No. 1 Iga Swiatek and two leading American women are also in action.

Tsitsipas is the highest-ranked player left in the men’s draw following the exits of top-seeded and defending champion Rafael Nadal and No. 2 Casper Ruud.

The 24-year-old Tsitsipas, a three-time Australian Open semifinalist and 2021 French Open runner-up to Novak Djokovic, takes on Tallon Griekspoor for the first time in the next match on Rod Laver.

Swiatek is playing Spanish qualifier Cristina Bucsa while Americans Jessica Pegula and Coco Gauff are favored to advance past Marta Kostyuk and Bernarda Pera, respectively.

___

AP tennis: https://apnews.com/hub/tennis and https://twitter.com/AP_Sports